This agreement for ticket purchasing services is made between Prekindle, LLC. and you. Prekindle provides tickets and admissions that allow you access to events hosted by venues. You are a person or organization that seeks admission to these events as they are described by the venue on our web site.
By clicking 'Agree & Continue' while purchasing tickets, you agree to be bound by these terms with the same level of commitment as having signed a written document. If you do not agree with what is stated in these terms, you must click 'Cancel', in which case we will immediately cancel the transaction.
You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, and you agree not to duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets, unless otherwise specifically authorized by Prekindle to do so. Prekindle encourages social cross-promotion of events, as such you are authorized to link to the Site's home page or a specific event's promotion page from other web sites or communications and may make mention of the name of the event, name of the venue, and/or the lineup of the event.
The content and software on this Site is the property of Prekindle and/or its suppliers and is protected by U.S. copyright laws. We post a legal notice and various credits on pages of the Site, which may not be removed. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits. These Terms give you a non-exclusive license to copy the Site for your own personal use only so long as you comply with all of the terms and conditions set forth herein. Any violation of these Terms exceeds the scope of that license.
The sale or purchase of tickets to events may be regulated by certain state, county and city laws or regulations. You acknowledge that complying with laws is your responsibility, AND YOU AGREE NOT TO HOLD US LIABLE FOR YOUR FAILURE TO COMPLY WITH ANY LAW OR OUR FAILURE TO NOTIFY YOU OF, OR PROPERLY APPLY, ANY LAW. WE WILL COMPLY WITH LAW ENFORCEMENT AND MAY PROVIDE THEM WITH ALL INFORMATION YOU SUBMIT TO US TO ASSIST IN ANY INVESTIGATION OR PROSECUTION THEY MAY CONDUCT. You may be asked to provide information during various processes that you engage in on the Site. You represent and warrant that all information you provide, including but not limited to all information concerning your name, address, credit card number, and other identifying information of any nature will be true, complete and correct, and that you will update all information as it changes. You agree that you will only use credit cards belonging to you, friends or immediate family members who expressly authorize such use, for the purpose of purchasing tickets. You further agree that you will not attempt to conceal your identity by using multiple Internet Protocol ("IP") addresses or email addresses to use or to purchase tickets on the Site.
Prekindle shall provide the following services
Prekindle accepts credit card payments. A service fee, determined by Prekindle, will be applied to all tickets purchased by you. This fee will be clearly evident as part of the ticket purchasing process. Your order will be processed as quickly as possible. We reserve the right to cancel your transaction and sell the tickets to another buyer if we have any problems verifying your information.
Prekindle will email you a receipt after a successful transaction. This receipt will contain all the information you will need to attend the event. If you do not receive the email, or have lost it, you must contact customer support at the email address or phone number indicated on our site to receive another one.
No refunds or exchanges will be made except in the case of event cancellation by the event organizer or by Prekindle. You must be thorough in your examination of the event details provided by the event organizer. If you feel you have been misled by the event organizer, contact customer support. Please read the detailed refund policy.
If you purchased Refundable Booking with your order please see your receipt email for information on applying for a refund. Review the general terms and specific COVID-19 terms before proceeding.
If an event is canceled by the venue we will issue a refund as quickly as possible. In most cases there will be a small refund processing fee.
Venues will meter admittance to the event at the door. You must provide valid identification that corresponds to the identity of those specified during the purchase. Venues will also have various restrictions on the admittance to their events. For instance, age limits may be in place. It is your responsibility when purchasing tickets to review the information provided by the venue to make sure you will be granted access to the event. Venues also reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who fails to comply with Venue rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket's face amount.
PREKINDLE DOES NOT PROMISE THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT IT WILL PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY CONTENT, SEARCH OR LINK ON IT. THE SITE AND ITS CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. PREKINDLE CANNOT ENSURE THAT FILES YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. PREKINDLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALSO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PREKINDLE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, OR PUNITIVE AND CONSEQUENTIAL DAMAGES. PREKINDLE MAKES NO GUARANTEE OF THE AVAILABILITY OF ANY TICKETS OR OF ANY SPECIFIC RESULT FROM USE OF THIS SITE OR USE OF THE PREKINDLE SERVICE.
PREKINDLE DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTY USERS, PREKINDLE USERS, ADVERTISERS AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE PREKINDLE SERVICE OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR THE PREKINDLE SERVICE.
PREKINDLE IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH ANY ACTIVITY AT THE VENUE.
Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to Prekindle. Prekindle may investigate the claim and take appropriate action, in its sole discretion.
IN NO EVENT WILL PREKINDLE BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, OR FOR TRAVEL EXPENSES, LOST PROFITS, REVENUES OR BUSINESS OPPORTUNITIES, EVEN IF PREKINDLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.